Freedom National Bank is now offering its customers the ability to send a secure email to the bank. Secure email is the best way to communicate with us and the only way to be sure your confidential information, such as account numbers and tax id numbers, are delivered safely. We at Freedom National Bank feel it's our responsibility to protect the confidential and sensitive business information we share through email.
Internet email is an insecure communications channel. Messages sent via standard Internet email travel in "plain text" and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages. Therefore, standard email should not be used to exchange sensitive or private information such as social security numbers, bank account numbers, financial statements, etc.
When Freedom National Bank sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification message is sent to you informing you that your secure mail message is waiting to be retrieved. The notification message will contain a link to a secure web site. Simply click on the link, log into the secure web site, and retrieve your message. Only you can access your email with your username and password, keeping your mail secure.
The first time you access Secure Email you will be prompted to create an account. Supply your email address and password to create your account. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process. You can now begin using your secure mail account.
When Freedom National Bank sends you a secure email message, you will receive a notification message via standard Internet email. Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can read your secure mail, download it to your computer, or send a secure reply message.
To send a secure mail message to the bank, click on any secure mail link on the bank's web site. You will be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can create a new secure email message by clicking on the "Compose" tab.
With security issues at the forefront, Freedom National Bank has implemented ZixCorp secure email solutions to protect our email communications, ensuring all personally identifiable financial information remains confidential.
To protect consumer data and comply with improved best practice standards, all email communication you receive from us containing personally identifiable financial information will take advantage of encryption services. Freedom National Bank prides itself in its customer service and believes this new feature will provide both safety and convenience to our customers.